Terms of Service

Welcome to KaryoSetu, a platform operated by BloomerAI Innovations Private Limited. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully.

1. About KaryoSetu

KaryoSetu is a digital platform that connects people who need services with those who provide them in rural India. We help you find work, workers, equipment, and local goods. We act as a connector and facilitator, not as an employer or service provider ourselves.

2. Eligibility

• You must be at least 18 years old to use KaryoSetu
• You must provide accurate and truthful information during registration
• You must have the legal capacity to enter into binding agreements

3. Your Responsibilities

By using KaryoSetu, you agree to:

• Provide accurate information about yourself, your skills, and your services
• Treat other users with respect and professionalism
• Complete work you agree to undertake in good faith
• Pay for services you receive as mutually agreed
• Not use the platform for fraud, harassment, or illegal activities
• Not share false reviews or ratings
• Keep your account credentials secure

4. What We Provide

• A platform to discover and connect with local services and opportunities
• Tools to showcase your skills, services, and availability
• Rating and review system to build trust
• Support channels for issue resolution
• Multi-language support for accessibility
• SMS and voice-based access for feature phones

5. Limitations of Liability

KaryoSetu acts as a platform to facilitate connections. We do not control and are not responsible for:

• The quality, safety, or legality of services provided by users
• The accuracy of information provided by users
• Payments or financial transactions between users
• Personal agreements or disputes between users
• Actions or conduct of users on or off the platform

You are responsible for verifying and evaluating users before engaging in transactions, using the ratings, reviews, and other information available on the platform.

6. Account Termination

We reserve the right to suspend or terminate accounts that:

• Repeatedly cancel confirmed bookings without valid reason
• Provide false or misleading information
• Harass, threaten, or harm other users
• Use the platform for illegal or fraudulent purposes
• Violate these Terms of Service

7. Intellectual Property

The KaryoSetu name, logo, and platform content are owned by BloomerAI Innovations Private Limited. You may not use our intellectual property without prior written permission.

8. Dispute Resolution

Any disputes arising from the use of KaryoSetu shall be governed by the laws of India. We encourage users to first attempt to resolve disputes amicably. For unresolved matters, the courts of Hyderabad, India shall have exclusive jurisdiction.

9. Indemnification

You agree to indemnify and hold harmless BloomerAI Innovations Private Limited, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the platform or violation of these terms.

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes through the app or via SMS. Continued use of KaryoSetu after changes indicates acceptance of the updated terms.

11. Contact

For questions about these Terms of Service, please contact us at hello@karyosetu.com